Communicating with Utility Staff During COVID-19

Written By: Leslie Kimble, Marketing Coordinator, Wichita State University Environmental Finance Center Thanks to the work of water operators, utility staff and water quality regulators across the country, communities in the United States rarely have to worry about their drinking water; a service that is, without a doubt, critical and essential. The reality of this global pandemic is that some …

Four Words that Forward-Thinking Utilities Should Rethink

Written by: Leslie Kimble, Marketing Coordinator, Wichita State University Environmental Finance Center Each quarter, the Oxford English Dictionary adds new and revised words to the official dictionary. The latest update included more than 650 new words, senses, and subentries, including: “fake news,” “xoxo,” and “Jedi mind trick.” Out of the roughly 172,000 words in the dictionary, there are four words …

Board Member Responsibilities for Managing a Water Utility

Written by: Leslie Kimble Leslie Kimble is a Program Coordinator at the Wichita State University Environmental Finance Center Elected officials or board members may be members of a city council or county commission, or serve on the Rural Water District board. With a long list of to-dos and policy concerns, how are board members supposed to stay up-to-date and knowledgeable …