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COVID-19 and North Carolina Utilities: Impact Assessment of the Coronavirus Pandemic on North Carolina Water and Wastewater Utilities

COVID-19 and North Carolina Utilities: Impact Assessment of the Coronavirus Pandemic on North Carolina Water and Wastewater Utilities

by UNCEFC | Oct 14, 2020 | Delinquency Rate / Disconnects, Rates

August has been a key transition month for local government utilities in North Carolina as EO 124/142 (which prohibited disconnections due to non-payment for residential utility accounts) has expired, payment plans are required to be in place, and Governor Cooper just...
Does How Often You Pay for it Matter? The Impacts of Billing Frequency

Does How Often You Pay for it Matter? The Impacts of Billing Frequency

by Stephen Lapp | Jul 15, 2020 | Financial Management, Rates

At the Environmental Finance Center at UNC-Chapel Hill, we are always communicating that how you pay for it matters, but could how often you pay for it matter as well? We delve into the impacts of billing frequency on the utility. It may seem counter-intuitive to...
Four Words that Forward-Thinking Utilities Should Rethink

Four Words that Forward-Thinking Utilities Should Rethink

by Leslie Garren | Nov 13, 2019 | Communications and Outreach, Rates, Utility Management

Each quarter, the Oxford English Dictionary adds new and revised words to the official dictionary. The latest update included more than 650 new words, senses, and subentries, including: “fake news,” “xoxo,” and “Jedi mind trick.” Out of the roughly 172,000 words in...
What the 2019 North Carolina Rates Survey Data Can Do for You

What the 2019 North Carolina Rates Survey Data Can Do for You

by Annalee Harkins | May 28, 2019 | Affordability, Rates

Recently, the North Carolina Water and Wastewater Rates Dashboard was updated with 2019 data and the North Carolina Water and Wastewater Rates Report 2019 was published. Are you getting all you can out of these useful resources? As the start of the new fiscal year...
What’s Trending? A Look Into North Carolina Household Water Bills and the Income to Pay

What’s Trending? A Look Into North Carolina Household Water Bills and the Income to Pay

by Austin Thompson | May 15, 2019 | Affordability, Financial Management, Rates

The 2019 North Carolina Water and Wastewater Rates Dashboard was deployed just over a month ago, marking another year in a long partnership between the Environmental Finance Center at UNC-Chapel Hill, the North Carolina League of Municipalities, and the North Carolina...
The Perils of Comparing Water Rates

The Perils of Comparing Water Rates

by Glenn Barnes | Feb 13, 2019 | Financial Management, Rates

The Environmental Finance Center at the University of North Carolina at Chapel Hill conducts surveys of water and sewer rates in many states across the country and turns those results into rates dashboards. In recent years, at least three news outlets in...
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