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Common Board Issues

by Southwest EFC | Mar 30, 2026 | Board/Elected Official Engagement, Community Engagement

Join Brian Bohnsack, Tyler Cotner and John Colcazier from the Wichita State University EFC as they share their experiences working with wastewater and water boards and some of the most common issues they have encountered. Additional Board Communications Resources:...

3 Ways for Small Water Systems to Secure Big Water Investments

by Sami Stroud | Oct 28, 2025 | Access to Water Funding Sources, Board/Elected Official Engagement, Communications and Outreach, Community Engagement, Uncategorized

Driving through the winding roads of the Catskills, it’s hard to believe that New York City is only a few hours away. The picturesque views of forest and farmland give way only to the occasional village, where locals greet each other by name and many have lived for...

Strategies to Keep Moving on Collaborative Infrastructure Planning and Lessons Learned from the Mohawk Valley 

by Shannon Pepper | Jun 4, 2025 | Board/Elected Official Engagement, Partnerships

Visitors to the Eisenadler Brauhaus in Montgomery County, NY would have seen an unusual sight on a spring afternoon in 2023: four local mayors having a drink while talking about sewage. The brewery was a strategic meeting location, on neutral territory situated...

Catalyzing Community Wastewater Solutions in the Coosa River Watershed for a Sustainable Future

by Shannon Pepper | Mar 29, 2024 | Board/Elected Official Engagement, Communications and Outreach, Pollution & Water Quality

Image credit: Kathleen Kirkpatrick/The Capacity Collaborative Many of the rivers and streams our communities rely on for drinking water and recreation may appear to be clean. However, in some locations they have become dumping grounds for pollutants that pose a risk...

Getting Stakeholder Engagement Right: Conversation Mapping in Action

by Shannon Pepper | Mar 28, 2024 | Board/Elected Official Engagement, Communications and Outreach, Decentralized Wastewater Systems

We explore the characteristics of good community engagement, and the consequences of doing it wrong, and then discuss how Conversation Mapping overcomes the most common problems people make when trying to engage their stakeholders.

Stakeholder Engagement Matters: Conversation Mapping in Action

by Shannon Pepper | Mar 28, 2024 | Board/Elected Official Engagement, Communications and Outreach, Decentralized Wastewater Systems

A Hawaiian regulatory agency used a stakeholder engagement tool, called Conversation Mapping, to reveal the barriers for homeowners to convert their cesspools to comply with state law.
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