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Successful Communication Part 3: How to Frame Options and Recommendations to Board Members

Successful Communication Part 3: How to Frame Options and Recommendations to Board Members

by Southwest EFC | Jun 17, 2026 | Board/Elected Official Engagement, Communications and Outreach, Managerial & Financial Leadership, Utility Management

Photo Credit: ©Krakenimages.com via Adobe Stock Utility professionals are almost always at a knowledge advantage compared to board members. They are very often seen as the most valuable people to help boards inform their decision-making.  Most organizations will...
Successful Communication Part 2: Preparing for a Board Meeting

Successful Communication Part 2: Preparing for a Board Meeting

by Southwest EFC | Jun 17, 2026 | Board/Elected Official Engagement, Communications and Outreach, Managerial & Financial Leadership, Utility Management

Photo Credit: ©Jacob Lund via Adobe Stock In preparing for a board meeting, a good place to begin is to clarify what details are useful to someone making decisions about the direction of a system (board of directors) compared to someone responsible for day-to-day...

Common Board Issues

by Southwest EFC | Mar 30, 2026 | Board/Elected Official Engagement, Community Engagement

Join Brian Bohnsack, Tyler Cotner and John Colcazier from the Wichita State University EFC as they share their experiences working with wastewater and water boards and some of the most common issues they have encountered. Additional Board Communications Resources:...
3 Ways for Small Water Systems to Secure Big Water Investments

3 Ways for Small Water Systems to Secure Big Water Investments

by Sami Stroud | Oct 28, 2025 | Access to Water Funding Sources, Board/Elected Official Engagement, Communications and Outreach, Community Engagement, Uncategorized

Driving through the winding roads of the Catskills, it’s hard to believe that New York City is only a few hours away. The picturesque views of forest and farmland give way only to the occasional village, where locals greet each other by name and many have lived for...

Strategies to Keep Moving on Collaborative Infrastructure Planning and Lessons Learned from the Mohawk Valley 

by Shannon Pepper | Jun 4, 2025 | Board/Elected Official Engagement, Partnerships

Visitors to the Eisenadler Brauhaus in Montgomery County, NY would have seen an unusual sight on a spring afternoon in 2023: four local mayors having a drink while talking about sewage. The brewery was a strategic meeting location, on neutral territory situated...

Catalyzing Community Wastewater Solutions in the Coosa River Watershed for a Sustainable Future

by Shannon Pepper | Mar 29, 2024 | Board/Elected Official Engagement, Communications and Outreach, Pollution & Water Quality

Image credit: Kathleen Kirkpatrick/The Capacity Collaborative Many of the rivers and streams our communities rely on for drinking water and recreation may appear to be clean. However, in some locations they have become dumping grounds for pollutants that pose a risk...
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