by Shannon Pepper | Mar 28, 2024 | Board/Elected Official Engagement, Communications and Outreach, Decentralized Wastewater Systems
We explore the characteristics of good community engagement, and the consequences of doing it wrong, and then discuss how Conversation Mapping overcomes the most common problems people make when trying to engage their stakeholders.
by Shannon Pepper | Mar 28, 2024 | Board/Elected Official Engagement, Communications and Outreach, Decentralized Wastewater Systems
A Hawaiian regulatory agency used a stakeholder engagement tool, called Conversation Mapping, to reveal the barriers for homeowners to convert their cesspools to comply with state law.
by Shannon Pepper | Jul 18, 2023 | Board/Elected Official Engagement, Managerial & Financial Leadership
Importance of Utility Boards and TMF Education Utility boards and council members serve as stewards to one of America’s most important public health assets, water and wastewater utilities. We often take for granted our ability to simply turn on the faucet and flush...
by Austin Thompson | May 6, 2020 | Board/Elected Official Engagement, Financial Management
Municipal Bonds & COVID-19: What is going on? Prior to the outbreak of COVID-19 in the US, the municipal (“muni”) bond market was strong. Investors looking for a non-taxable rate of return were hungry for municipal bonds, driving interest rates down for borrowers...
by UNCEFC | Nov 9, 2017 | Board/Elected Official Engagement, Communications and Outreach
For many small towns, websites are the main avenue of communication with residents. At the Environmental Finance Center at the University of North Carolina at Chapel Hill, we use town websites to find contact information, water rates, and link towns around the...
