by Shannon Pepper | Mar 28, 2024 | Board/Elected Official Engagement, Communications and Outreach, Decentralized Wastewater Systems
We explore the characteristics of good community engagement, and the consequences of doing it wrong, and then discuss how Conversation Mapping overcomes the most common problems people make when trying to engage their stakeholders.
by Shannon Pepper | Mar 28, 2024 | Board/Elected Official Engagement, Communications and Outreach, Decentralized Wastewater Systems
A Hawaiian regulatory agency used a stakeholder engagement tool, called Conversation Mapping, to reveal the barriers for homeowners to convert their cesspools to comply with state law.
by Shannon Pepper | Mar 8, 2024 | Treatment Processes, Wastewater, Water Operator Certification
Mean Cell Residence Time (MCRT) is an important parameter used in wastewater operations to assess the condition of activated sludge processes. MCRT is a measurement of the amount of time cells spend in the activated sludge process and helps determine the treatment...
by Shannon Pepper | Oct 23, 2023 | Pollution & Water Quality
Non-Governmental Resource: -Harvard T.H. Chan School of Public Health: https://www.hsph.harvard.edu/news/hsph-in-the-news/pfas-health-risks-underestimated/ Federal Government Resources: -U.S. Environmental Protection Agency (EPA): https://www.epa.gov/pfas -Agency for...
by Shannon Pepper | Aug 17, 2023 | Operator Certification, Workforce Development
Understanding the concept of concentration and how it relates to wastewater is an important skill for all wastewater works. It is essential in understanding initial wastewater conditions, compliance, and water quality. This video will guide you on how to calculate...