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Use Unit KPIs rather than “% of supply” KPIs for real water loss tracking and targets

by Ava Gude | Apr 25, 2022 | Uncategorized

Does your utility use “% of supply” metrics for real water loss tracking?  Although the American Water Works Association (AWWA) recommends that utility real loss be evaluated using unit loss Key Performance Indicators (KPIs) measured...

GIS: A Missing Puzzle Piece in Asset Management

by Ava Gude | Apr 22, 2022 | Asset Management, GIS

Asset management is a smart practice that can save money and reduce financial surprises capable of grinding wastewater services to a halt. In order to implement asset management, systems must be able to track and assess data from many different parts of their...

Maps and GIS for Management in Small Wastewater Systems

by Shannon Pepper | Apr 15, 2022 | GIS, Wastewater

Movie buffs likely remember the classic film “The Third Man” and its climactic final chase scene set in the wastewater collection system (aka sewers) of post-war Vienna, Austria. The protagonist Holly Martins (Joseph Cotton) races through the dark and shadowy tunnels...

Decentralized Wastewater Treatment: Understanding Aerobic Treatment Units

by Ava Gude | Apr 11, 2022 | Uncategorized

Septic systems have been in use for over 150 years, providing an essential service for those living in communities where large-scale water treatment isn’t feasible. The small decentralized system is much more than just a concrete box with an input pipe. Septic systems...
Fluid Communication: 4 Strategies for Improving Communication with Small Water System Customers

Fluid Communication: 4 Strategies for Improving Communication with Small Water System Customers

by Ava Gude | Apr 7, 2022 | Uncategorized

Utilities, regardless of size, need the community they serve to trust in their ability to provide reliable drinking water. Even more, a utility needs their community to trust in their decision making, infrastructure spending, and rate setting. Trust is built on a...
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