by Jennifer Egan | Mar 24, 2020 | Utility Management
In most U.S. water systems, drinking, waste, and stormwater, are managed separately and each has its own costs to safely provide clean water for society. However, this traditional approach does not recognize the vital importance of freshwater as a finite resource with...
by UNCEFC | Dec 12, 2019 | Utility Management, Workforce Development
Across the country, communities are dealing with a water and wastewater operator shortage within their treatment plants. This shortage – largely due to retirements occurring in an aging workforce – is leaving many municipalities in need of immediate replacements or...
by Leslie Garren | Nov 13, 2019 | Communications and Outreach, Rates, Utility Management
Each quarter, the Oxford English Dictionary adds new and revised words to the official dictionary. The latest update included more than 650 new words, senses, and subentries, including: “fake news,” “xoxo,” and “Jedi mind trick.” Out of the roughly 172,000 words in...
by Hayley Hajic | May 29, 2019 | Utility Management
In Brief This blog post is part of our three-part series on CMMS Software. This blog post is the first in the series. This blog post describes what CMMS software is and how your utility can determine whether or not it would be useful for your utility. What is...
by Glenn Barnes | Oct 3, 2018 | Utility Management, Workforce Development
Some of our workshops for small drinking water systems cover the topic of workforce planning—how do we keep our best employees, and how do we find more great employees to bring on board? As part of the day, we ask all participants to share how they got into the water...
by UNCEFC | Jul 19, 2018 | Communications and Outreach, Utility Management
At a recent conference, we asked utility managers and operators to tell us about their everyday communication challenges. Again and again, we heard that communicating with customers about the value of the service their utility provides was difficult, because too...
