by Leslie Garren | Nov 13, 2019 | Communications and Outreach, Rates, Utility Management
Each quarter, the Oxford English Dictionary adds new and revised words to the official dictionary. The latest update included more than 650 new words, senses, and subentries, including: “fake news,” “xoxo,” and “Jedi mind trick.” Out of the roughly 172,000 words in...
by Hayley Hajic | May 29, 2019 | Utility Management
In Brief This blog post is part of our three-part series on CMMS Software. This blog post is the first in the series. This blog post describes what CMMS software is and how your utility can determine whether or not it would be useful for your utility. What is...
by Glenn Barnes | Oct 3, 2018 | Utility Management, Workforce Development
Some of our workshops for small drinking water systems cover the topic of workforce planning—how do we keep our best employees, and how do we find more great employees to bring on board? As part of the day, we ask all participants to share how they got into the water...
by UNCEFC | Jul 19, 2018 | Communications and Outreach, Utility Management
At a recent conference, we asked utility managers and operators to tell us about their everyday communication challenges. Again and again, we heard that communicating with customers about the value of the service their utility provides was difficult, because too...
by Dawn Nall | Jul 10, 2018 | Asset Management, Data Management, Utility Management
The benefits of preventive maintenance are well established. Now you must decide what to do and when to do it. Luckily, there is a tool to help you answer those questions. The electronic preventative maintenance logs provided by the EPA gives you a step by step...
by Liz Harvell | May 18, 2018 | Infrastructure Renewal/ Replacement, Utility Management
Today marks the end of the sixth annual National Infrastructure Week—a week of events, media coverage, and issue advocacy across the country to elevate infrastructure as a critical issue impacting America’s future. In the world of environmental finance, however, every...
