by Sami Stroud | Apr 7, 2026 | Communications and Outreach, Community Engagement
Image generated by ChatGPT, courtesy of Sarah Diefendorf, Capacity Collaborative. Click here to read Part 1: Building a Strong Social Media Foundation Once you’ve established a strong foundation, the next step is building deeper connections and ensuring your social...
by Sami Stroud | Apr 7, 2026 | Communications and Outreach, Community Engagement
Image generated by ChatGPT, courtesy of Sarah Diefendorf, Capacity Collaborative. Community engagement is essential for small water systems—it builds trust, improves transparency, and helps you better serve residents—especially concerning challenging issues. But with...
by Shannon Pepper | Apr 3, 2025 | Communications and Outreach, Decentralized Wastewater Systems
Image credit: Shutterstock More than one in five households in the U.S. depend on individual septic systems or small community cluster systems to treat their wastewater, with some states such as Vermont reporting that up to 55% of households use septic systems. Here...
by Shannon Pepper | Jun 13, 2024 | Communications and Outreach, Wastewater
In this episode, Dawn Nall from the Southwest Environmental Finance Center interviews Sarah Diefendorf and Elaine McCarty from the Capacity Collaborative on the importance of communicating in the wastewater industry. Sarah and Elaine reflect on their vast experience...
by Shannon Pepper | May 8, 2024 | Communications and Outreach, Decentralized Wastewater Systems
In this episode Dawn Nall from the Southwest Environmental Finance Center interviews Sarah Diefendorf and Elaine McCarty from the EFC West, or soon to be Capacity Collaborative, on the impact unknowns have on septic systems and the communities they influence. Septic...
