by Southwest EFC | Jun 17, 2026 | Board/Elected Official Engagement, Communications and Outreach, Managerial & Financial Leadership, Utility Management
Photo Credit: ©Krakenimages.com via Adobe Stock Utility professionals are almost always at a knowledge advantage compared to board members. They are very often seen as the most valuable people to help boards inform their decision-making. Most organizations will...
by Southwest EFC | Jun 17, 2026 | Board/Elected Official Engagement, Communications and Outreach, Managerial & Financial Leadership, Utility Management
Photo Credit: ©Jacob Lund via Adobe Stock In preparing for a board meeting, a good place to begin is to clarify what details are useful to someone making decisions about the direction of a system (board of directors) compared to someone responsible for day-to-day...
by Sami Stroud | Jun 12, 2026 | Community Engagement, Compliance with Drinking Water Regulations, Small Water Systems
Image generated by Grok, courtesy of Mike Rivera. Small and rural water system operators across the United States serve as the frontline guardians of public health, often with limited staff and budgets. When water quality issues or violations happen, the federal...
by Sami Stroud | Apr 29, 2026 | Communications and Outreach, Managerial & Financial Leadership, Utility Management
©GettyImages via Canva.com For many utility professionals, handling the day-to-day tasks of operations, maintenance, repair and administration in their daily work comes naturally with experience. However, there may come a time in the careers of operators,...
by Sami Stroud | Apr 7, 2026 | Green Infrastructure, Stormwater, Workforce Development
Above 1. Image courtesy of Philadelphia Water Department Gray infrastructure is not the only tool at hand to manage a community’s stormwater, and with increasing severe weather events in the wake of climate change, utilizing all assets at hand is critical to...
