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Whispers of Clean Water: The Art of Wastewater Treatment

by Shannon Pepper | Nov 18, 2024 | Communications and Outreach, Wastewater

Ever wonder what happens to the water that goes down your drain? Allow us to take you on an ASMR exploration of the Metropolitan Syracuse Wastewater Treatment Plant. This video showcases the unsung heroes of wastewater treatment and the vital services they provide to...

Green Infrastructure: Adaptable Solutions for Your Climate

by Shannon Pepper | Jul 12, 2024 | Green Infrastructure, Risk and Resiliency to Climate Hazards

This video provides an overview of the benefits of green infrastructure (GI), including examples of GI in action in different climates throughout the United States.

Koi Fish in Wastewater Treatment

by Shannon Pepper | Jun 17, 2024 | Treatment Processes, Wastewater

This video provides an overview of the use of fish in wastewater clarifiers. It includes a discussion of various case studies, footage from Gatesville, TX (where koi have been used in secondary clarifiers for almost two decades) and an interview with the Gatesville...

Getting Stakeholder Engagement Right: Conversation Mapping in Action

by Shannon Pepper | Mar 28, 2024 | Board/Elected Official Engagement, Communications and Outreach, Decentralized Wastewater Systems

We explore the characteristics of good community engagement, and the consequences of doing it wrong, and then discuss how Conversation Mapping overcomes the most common problems people make when trying to engage their stakeholders.

Stakeholder Engagement Matters: Conversation Mapping in Action

by Shannon Pepper | Mar 28, 2024 | Board/Elected Official Engagement, Communications and Outreach, Decentralized Wastewater Systems

A Hawaiian regulatory agency used a stakeholder engagement tool, called Conversation Mapping, to reveal the barriers for homeowners to convert their cesspools to comply with state law.
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