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Board Member Need-to-Knows: Technical, Managerial, and Financial Insights

by Shannon Pepper | Jul 18, 2023 | Board/Elected Official Engagement, Managerial & Financial Leadership

Importance of Utility Boards and TMF Education Utility boards and council members serve as stewards to one of America’s most important public health assets, water and wastewater utilities. We often take for granted our ability to simply turn on the faucet and flush...

10,000 + 1 Marketing and Outreach Messages

by Shannon Pepper | Jul 17, 2023 | Communications and Outreach

Marketing research has found that we are exposed to as many as 10,000 marketing/outreach messages daily. This podcast by Wichita State University Program Manager Brian Bohnsack focuses on practical ways wastewater and water utilities can increase the efficacy of their...

Integrated Water Resource Management: A Conversation with the Derry Township Municipal Authority

by Shannon Pepper | Jul 14, 2023 | Managerial & Financial Leadership

There are many benefits of more holistic or integrated water resource management, whether that is across “types” of water resources or across municipal boundaries. The Derry Township Municipal Authority (DTMA) in south-central Pennsylvania has served as...

The Future of Septic Systems in Rural Coastal Areas: Considering the Options

by Shannon Pepper | Jul 13, 2023 | Decentralized Wastewater Systems, Risk and Resiliency to Climate Hazards

Decentralized or “on-site” wastewater treatment systems, commonly referred to as septic systems, are a common method of treating wastewater in rural areas that do not have access to centralized sewer service. These systems treat wastewater for a single property or a...

Wastewater Math Tutorial: Food to Microorganism Ratio

by Shannon Pepper | Jul 3, 2023 | Wastewater, Water Operator Certification, Workforce Development

Wastewater treatment relies on biological processes to clean the water. This video discusses the important relationship between naturally occurring microorganisms and the organic material–food–they consume.
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