4 Steps to Becoming Cyber Risk Savvy

by Shannon Pepper | Apr 14, 2023 | General Management & Finance, Resilience, Utility Management

Blog adapted from: https://www.gfoa.org/materials/cyber-risk-savvy   Cybercrime is a rising and evolving threat to water and wastewater systems across the nation. Last year, the federal government’s Critical Infrastructure and Security Agency (CISA) issued an...

Becoming an Effective Utility Manager

by Shannon Pepper | Dec 16, 2022 | General Management & Finance, Managerial & Financial Leadership

This podcast discusses the Effective Utility Management framework as a tool to improve management capacity from the perspective of an operator moving into management.

Small Water Systems: Operator Roles and Responsibilities

by Shannon Pepper | Dec 6, 2022 | General Management & Finance, Utility Management, Water Operator Certification

This podcast describes the many roles and responsibilities of a Small Water System Operator.

Los acueductos comunitarios en Puerto Rico se recuperan del huracán Fiona, pero los desafíos persisten

by Shannon Pepper | Dec 2, 2022 | General Management & Finance, Risk and Resiliency to Climate Hazards

El 18 de septiembre de 2022, el huracán Fiona tocó tierra en Puerto Rico. El huracán de categoría 1, que azotó cinco años después de que los huracanes María e Irma devastaran la isla, provocó inundaciones repentinas y deslizamientos de tierra y dejó a cientos de miles...

Community Aqueducts in Puerto Rico Bounce Back from Hurricane Fiona, but Challenges Remain

by Shannon Pepper | Dec 2, 2022 | General Management & Finance, Risk and Resiliency to Climate Hazards

On September 18, 2022, Hurricane Fiona made landfall in Puerto Rico. The Category 1 Hurricane, which hit five years after Hurricane Maria and Hurricane Irma devastated the island, caused flash floods and landslides and left hundreds of thousands of people without...

Community Aqueducts in Puerto Rico: Challenges to Managing Drinking Water Systems in the Caribbean (in Spanish)

by Shannon Pepper | Nov 22, 2022 | General Management & Finance

Español: En este podcast en español, escuche una conversación entre Isabel McCullough Valentin, estudiante de la SUNY Colegio de Ciencias Ambientales y Forestales y la Dra. Kaira Fuentes, Gerente del Programa del Caribe en el Centro de Financiamiento Ambientales de la...