by Shannon Pepper | Jul 2, 2024 | Decentralized Wastewater Systems
Summer is upon us: the trees and flowers are blooming, and many people are excited to get in the yard or garden. This time of year sees an increase in minor and major construction around homes and businesses which is great for the aesthetics of our homes and...
by Shannon Pepper | Jun 21, 2024 | Access to Wastewater Funding Sources, Decentralized Wastewater Systems
What should a municipality do when an innovative management approach for private septic systems is needed? Did you know that more than one in five homes in the United States depend on septic systems to treat their wastewater? According to the Census Bureau, the...
by Shannon Pepper | May 8, 2024 | Communications and Outreach, Decentralized Wastewater Systems
In this episode Dawn Nall from the Southwest Environmental Finance Center interviews Sarah Diefendorf and Elaine McCarty from the EFC West, or soon to be Capacity Collaborative, on the impact unknowns have on septic systems and the communities they influence. Septic...
by Shannon Pepper | Apr 2, 2024 | Communications and Outreach, Decentralized Wastewater Systems
The Capacity Collaborative is working with wastewater utilities in vulnerable communities across the United States on communicating septic management and care. What we have found, in each case, is that outreach efforts are starting at the end of the story, rather than...
by Shannon Pepper | Mar 28, 2024 | Board/Elected Official Engagement, Communications and Outreach, Decentralized Wastewater Systems
We explore the characteristics of good community engagement, and the consequences of doing it wrong, and then discuss how Conversation Mapping overcomes the most common problems people make when trying to engage their stakeholders.
by Shannon Pepper | Mar 28, 2024 | Board/Elected Official Engagement, Communications and Outreach, Decentralized Wastewater Systems
A Hawaiian regulatory agency used a stakeholder engagement tool, called Conversation Mapping, to reveal the barriers for homeowners to convert their cesspools to comply with state law.