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Successful Communication Part 3: How to Frame Options and Recommendations to Board Members

by Southwest EFC | Jun 17, 2026 | Board/Elected Official Engagement, Communications and Outreach, Managerial & Financial Leadership, Utility Management

Photo Credit: ©Krakenimages.com via Adobe Stock Utility professionals are almost always at a knowledge advantage compared to board members. They are very often seen as the most valuable people to help boards inform their decision-making. Most organizations will...

Successful Communication Part 2: Preparing for a Board Meeting

by Southwest EFC | Jun 17, 2026 | Board/Elected Official Engagement, Communications and Outreach, Managerial & Financial Leadership, Utility Management

Photo Credit: ©Jacob Lund via Adobe Stock In preparing for a board meeting, a good place to begin is to clarify what details are useful to someone making decisions about the direction of a system (board of directors) compared to someone responsible for day-to-day...

Prepared, Compliant, and Resilient: Emergency Readiness for Water Utilities

by Southwest EFC | May 8, 2026 | Communications and Outreach, Emergency Preparedness, Operations & Maintenance

In this episode of the Environmental Finance Center Network podcast, hosts Anthony Craven and Eric Williams are joined by Bill Moody of the Mississippi Department of Health’s Water Division and David DeWitt of Taylor Power Systems. Together, they share practical...

Successful Communication Part 1: Getting to Know your Board

by Sami Stroud | Apr 29, 2026 | Communications and Outreach, Managerial & Financial Leadership, Utility Management

©GettyImages via Canva.com For many utility professionals, handling the day-to-day tasks of operations, maintenance, repair and administration in their daily work comes naturally with experience.  However, there may come a time in the careers of operators,...

Social Media for Small Systems Part 2: Strengthening Engagement and Responsiveness

by Sami Stroud | Apr 7, 2026 | Communications and Outreach, Community Engagement

Image generated by ChatGPT, courtesy of Sarah Diefendorf, Capacity Collaborative. Click here to read Part 1: Building a Strong Social Media Foundation Once you’ve established a strong foundation, the next step is building deeper connections and ensuring your social...

Social Media for Small Systems Part 1: Building a Strong Social Media Foundation

by Sami Stroud | Apr 7, 2026 | Communications and Outreach, Community Engagement

Image generated by ChatGPT, courtesy of Sarah Diefendorf, Capacity Collaborative. Community engagement is essential for small water systems—it builds trust, improves transparency, and helps you better serve residents—especially concerning challenging issues. But with...
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