by Sami Stroud | May 13, 2025 | Capital Improvement Planning, Communications and Outreach, General Management & Finance, Managerial & Financial Leadership, Small Water Systems
Kaira Fuentes (Syracuse EFC) doing a Strengths/Weaknesses/Opportunities/Threats (SWOT) diagram. Image provided by The Capacity Collaborative. A strategic plan can help any operation get on track to achieve its goals. As a leader of a water system, you will sleep...
by Shannon Pepper | Apr 3, 2025 | Communications and Outreach, Decentralized Wastewater Systems
Image credit: Shutterstock More than one in five households in the U.S. depend on individual septic systems or small community cluster systems to treat their wastewater, with some states such as Vermont reporting that up to 55% of households use septic systems. Here...
by Shannon Pepper | Nov 21, 2024 | Communications and Outreach, Utility Management, Wastewater
Sampler used for industrial pretreatment sampling. First of all, what is pretreatment for wastewater and sewer systems? Pretreatment programs are often utilized by sewer authorities to protect their wastewater system and support their National Pollutant Discharge...
by Shannon Pepper | Nov 18, 2024 | Communications and Outreach, Wastewater
Ever wonder what happens to the water that goes down your drain? Allow us to take you on an ASMR exploration of the Metropolitan Syracuse Wastewater Treatment Plant. This video showcases the unsung heroes of wastewater treatment and the vital services they provide to...
by Shannon Pepper | Jul 31, 2024 | Communications and Outreach, Technical Assistance
Hello everyone, My name is Lionel Puhuyesva, and I am a member of the Hopi Tribe located in Northeastern Arizona. I work with Moonshot Missions as a Senior Utility Advisor. Moonshot Missions is a non-profit dedicated to ensuring clean and healthy water and waterways...
by Shannon Pepper | Jun 19, 2024 | Communications and Outreach, Wastewater
Every water system communicates with stakeholders. Would you like to see your community value water more? Are you raising your rates? Are you seeking support from local leaders such as elected officials or agency leaders for overdue infrastructure projects? Would like...
