by UNCEFC | Jul 19, 2018 | Communications and Outreach, Utility Management
At a recent conference, we asked utility managers and operators to tell us about their everyday communication challenges. Again and again, we heard that communicating with customers about the value of the service their utility provides was difficult, because too...
by Dawn Nall | Jul 10, 2018 | Asset Management, Data Management, Utility Management
The benefits of preventive maintenance are well established. Now you must decide what to do and when to do it. Luckily, there is a tool to help you answer those questions. The electronic preventative maintenance logs provided by the EPA gives you a step by step...
by Claudia Flores | Jul 5, 2018 | Access to Water Funding Sources, Financial Management
The State Revolving Fund (SRF) programs have become a well-known financing option for many water and wastewater infrastructure projects across the country. This is mainly due to the longevity of the clean water (CWSRF) and drinking water (DWSRF) programs and...
by Glenn Barnes | Jun 28, 2018 | Affordability, Financial Management, Rates
At the Environmental Finance Center, we think a lot about the affordability of environmental services such as drinking water and wastewater. When developing utilities we have to consider not only the cost of the system but also the affordability not water and...
by Annalee Harkins | Jun 21, 2018 | Financial Management, Rates
In the course of conducting our statewide utility rates surveys, we here at the Environmental Finance Center at the University of North Carolina at Chapel Hill examine thousands of rate structures each year. We’ve seen it all, from the especially complex to the most...