by Shannon Pepper | Apr 2, 2024 | Communications and Outreach, Decentralized Wastewater Systems
The Capacity Collaborative is working with wastewater utilities in vulnerable communities across the United States on communicating septic management and care. What we have found, in each case, is that outreach efforts are starting at the end of the story, rather than...
by Shannon Pepper | Mar 29, 2024 | Board/Elected Official Engagement, Communications and Outreach, Pollution & Water Quality
Image credit: Kathleen Kirkpatrick/The Capacity Collaborative Many of the rivers and streams our communities rely on for drinking water and recreation may appear to be clean. However, in some locations they have become dumping grounds for pollutants that pose a risk...
by Shannon Pepper | Mar 28, 2024 | Board/Elected Official Engagement, Communications and Outreach, Decentralized Wastewater Systems
We explore the characteristics of good community engagement, and the consequences of doing it wrong, and then discuss how Conversation Mapping overcomes the most common problems people make when trying to engage their stakeholders.
by Shannon Pepper | Mar 28, 2024 | Board/Elected Official Engagement, Communications and Outreach, Decentralized Wastewater Systems
A Hawaiian regulatory agency used a stakeholder engagement tool, called Conversation Mapping, to reveal the barriers for homeowners to convert their cesspools to comply with state law.
by Shannon Pepper | Jan 3, 2024 | Decentralized Wastewater Systems, Treatment Processes, Wastewater
Homes with onsite wastewater treatment may use a lagoon as a method for treating wastewater. While lagoons do use natural processes for treatment, they still need to be maintained and monitored to keep the lagoon working efficiently and effectively. Here are some tips...
