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Won’t you pay my Bill? | Pathways to Getting Some Customers to Help Pay for the Bills of Others

by Stacey Berahzer | Aug 8, 2017 | Affordability, Financial Management, Rates

“Won’t you pay my bill?” is a question that the water utility asks of the customers who do not pay their water, wastewater, and even stormwater bills. But low-income customers are, essentially, asking the same question: will you—higher-income customers—help pay the...
Solutions for Problems Facing Small Drinking Water Systems

Solutions for Problems Facing Small Drinking Water Systems

by Rosemary Astra-Blossom | Aug 1, 2017 | Financial Management, Utility Management

Financial management is at the core of challenges small drinking water systems face. A comprehensive understanding of the financial health of a water system can help ensure that rates are set optimally, giving small systems the ability to finance projects while...
Why Being Small is Hard- Big Challenges for Small Water Systems

Why Being Small is Hard- Big Challenges for Small Water Systems

by Allison Perch | Jul 10, 2017 | Utility Management

Access to clean, safe water does not come easy. We may have mental images of some parts of the world where people spend their whole day traveling to and from water sources and preparing water so that it is safe to consume. But in the United States, we’ve come to...
Using Utility-Level Data to Study the Affordability of Water Rates

Using Utility-Level Data to Study the Affordability of Water Rates

by Daniel Irvin | Jun 19, 2017 | Affordability, Financial Management, Rates

The affordability of water and wastewater rates is an issue attracting more attention than ever. In particular, “A Burgeoning Crisis? A Nationwide Assessment of the Geography of Water Affordability in United States”—a recent paper from Michigan State University— has...
Working with Millennials: A Miserable Experience or a Misunderstood Opportunity?

Working with Millennials: A Miserable Experience or a Misunderstood Opportunity?

by Leslie Garren | May 31, 2017 | Workforce Development

Written by: Tonya Bronleewe & Leslie Kimble Tonya Bronleewe is a Project Manager at the Wichita State University Environmental Finance Center. Leslie Kimble is a Marketing Coordinator at the Wichita State University Environmental Finance Center. Have you ever read...
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