by Sami Stroud | Feb 10, 2026 | Financial Management, Managerial & Financial Leadership, Utility Management, Workforce Development
Similar to the roughly quarter of Americans living paycheck to paycheck, many water and wastewater systems operate without a safety net, using virtually all of its monthly revenue obtained from customer rates and fees to pay for that month’s expenses. If an emergency...
by Sami Stroud | Feb 7, 2026 | Financial Management, Managerial & Financial Leadership, Utility Management, Workforce Development
Read the previous blog, Financial Health Check for Your Water and Wastewater Utilities, to learn about some of the ways to gauge your water or wastewater system’s financial health. If a wastewater or drinking water utility has concerns about its financial well-being,...
by Sami Stroud | Feb 3, 2026 | Additional Support Organizations, Managerial & Financial Leadership, Utility Management, Workforce Development
Image created with Canva AI, courtesy of Brian Bohnsack. If you’re like millions of Americans, you may have set a New Year’s resolution to get fit and lose that “extra 20 pounds.” But have you set a resolution for your water utility?How fit is your utility, really? Is...
by Sami Stroud | Jan 9, 2026 | Small Water Systems, Workforce Development
Small water systems play a crucial role, serving millions of people across rural and suburban communities in the U.S. These systems consistently face pressures from aging infrastructure, limited staffing, and rising regulatory demands. As digital technologies advance,...
by Sami Stroud | Jan 7, 2026 | Utility Management, Wastewater, Workforce Development
Artificial Intelligence (AI) is a rapidly growing technology that is increasingly integrated into modern software. AI systems are trained on vast amounts of data using algorithms designed to mimic human reasoning. One of the most familiar examples is chatbots, which...
by Shannon Pepper | Sep 8, 2025 | Workforce Development
Image by Van Tay Media, Unsplash Introduction Water utility operators are quiet guardians of public health that ensure our communities have safe, reliable drinking water and wastewater service, often without the public even noticing their vital work. Water utilities...
