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Implementing a Bill Payment Assistance Program

by Jerry Gunasegaram | Jul 27, 2022 | Affordability, Delinquency Rate / Disconnects, Financial Management, Fiscal Planning & Rate Setting, Funding Coordination

In this 1-hour webinar, EFC at UNC provided an overview of different types of bill assistance programs and provide considerations for how to set up, fund, and market your program. This webinar also included information about COVID-related assistance as well.
Disconnections- Where’s the Data?

Disconnections- Where’s the Data?

by Allison Perch | Nov 3, 2020 | Delinquency Rate / Disconnects

On October 5th, two House Democrats, Harley Rouda and Rashida Tlaib, submitted this letter to ask the director of the CDC to give a nation-wide moratorium on water disconnections due to non-payment through the state of emergency because of COVID-19. While this is at...
COVID-19 and North Carolina Utilities: Impact Assessment of the Coronavirus Pandemic on North Carolina Water and Wastewater Utilities

COVID-19 and North Carolina Utilities: Impact Assessment of the Coronavirus Pandemic on North Carolina Water and Wastewater Utilities

by UNCEFC | Oct 14, 2020 | Delinquency Rate / Disconnects, Rates

August has been a key transition month for local government utilities in North Carolina as EO 124/142 (which prohibited disconnections due to non-payment for residential utility accounts) has expired, payment plans are required to be in place, and Governor Cooper just...
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