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Social Media Marketing for Water and Wastewater Systems: Getting Started

by Shannon Pepper | Oct 10, 2022 | Communications and Outreach, General Management & Finance

Here in the digital age, approximately 7 out of 10 Americans use social media. We connect with our friends, co-workers, as well as businesses or services. If water and wastewater utilities dial in to this unique opportunity of having the digital world at their...

Getting to the Source: Stormwater Management Education

by Shannon Pepper | Sep 28, 2022 | Communications and Outreach, Green Infrastructure, Source Water Protection, Stormwater

When I meet with any community to discuss water quality issues, especially a group that is reluctant to implement stormwater Best Management Practices (BMPs), the first question I always ask is, “Do you know where your drinking water comes from?” It never ceases to...

Wastewater Infrastructure Costs: More Than Just Construction

by Shannon Pepper | Aug 16, 2022 | Communications and Outreach, Infrastructure Renewal/ Replacement, Wastewater

Often, when we think about wastewater infrastructure costs we only think about the costs incurred during the construction phase. In this podcast episode, Dawn Nall, research engineer for the Environmental Finance Center with expertise in wastewater management,...

How to Build Marketing Skills to Gain Support from Water Customers

by Jerry Gunasegaram | Jul 26, 2022 | Communications and Outreach, Resilience, Workforce Development

Getting to the Root of Pet Waste in Source Water

by Shannon Pepper | Jul 21, 2022 | Communications and Outreach, Source Water Protection

Contaminants in a river might result in a simple fix: find the discharge, locate the leak, fix or replace the pipe. However, pollutants in the water can also be an indicator of a much more complex problem. For example, fecal coliform can come from many sources...

Local workforce development supports water conservation

by Shannon Pepper | Jul 12, 2022 | Communications and Outreach, Wastewater, Workforce Development

Dead lawns, timed showers, and low-flush toilets are what most people think of when they hear the words water conservation.  Most of the public discourse around saving water places the burden on consumers and their water use habits.  However, as severe drought grips...
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