by Shannon Pepper | Nov 4, 2022 | Communications and Outreach
Every water system communicates with stakeholders. Would you like to see your community value water more? Perhaps you are raising your rates? Or are you seeking support from local leaders such as elected officials or agency leaders for overdue infrastructure projects?...
by Shannon Pepper | Oct 10, 2022 | Communications and Outreach, General Management & Finance
Here in the digital age, approximately 7 out of 10 Americans use social media. We connect with our friends, co-workers, as well as businesses or services. If water and wastewater utilities dial in to this unique opportunity of having the digital world at their...
by Shannon Pepper | Sep 28, 2022 | Communications and Outreach, Green Infrastructure, Source Water Protection, Stormwater
When I meet with any community to discuss water quality issues, especially a group that is reluctant to implement stormwater Best Management Practices (BMPs), the first question I always ask is, “Do you know where your drinking water comes from?” It never ceases to...
by Shannon Pepper | Aug 16, 2022 | Communications and Outreach, Infrastructure Renewal/ Replacement, Wastewater
Often, when we think about wastewater infrastructure costs we only think about the costs incurred during the construction phase. In this podcast episode, Dawn Nall, research engineer for the Environmental Finance Center with expertise in wastewater management,...
by Shannon Pepper | Jul 21, 2022 | Communications and Outreach, Source Water Protection
Contaminants in a river might result in a simple fix: find the discharge, locate the leak, fix or replace the pipe. However, pollutants in the water can also be an indicator of a much more complex problem. For example, fecal coliform can come from many sources...