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Seven Strategies for Identifying Who Is Willing and Able to Pay for Household Water Services

Seven Strategies for Identifying Who Is Willing and Able to Pay for Household Water Services

by UNCEFC | Feb 16, 2017 | Affordability, Financial Management, Rates

Accurately identifying vulnerable groups and their commitment to pay, or incapacity to pay, is a timeless challenge in household water services. When consumers pay for household water service delivery, they are paying for the water, its delivery to their home, the...
Four Factors that Allow One Utility to Provide Financial Assistance to People Who Don’t Even Have a Water Account

Four Factors that Allow One Utility to Provide Financial Assistance to People Who Don’t Even Have a Water Account

by Stacey Berahzer | Sep 15, 2016 | Affordability

When setting rates, most water and wastewater utilities are concerned (at least to some extent) about whether their customers can afford the resulting bills. Many utilities are also wondering how they can assist the poorest segments of their customer base with the...
Three States With Laws Allowing Water Utility Customer Assistance Programs

Three States With Laws Allowing Water Utility Customer Assistance Programs

by UNCEFC | Aug 12, 2016 | Affordability

Unlike your favorite TV show, college football, or even your cell phone, water is a truly vital part of life. However, many Americans may still not have affordable access to this necessity. The question of whether or not water is “affordable” in some communities is an...
Three Strategies for Water Utilities with Aging Infrastructure

Three Strategies for Water Utilities with Aging Infrastructure

by Allison Perch | Mar 24, 2016 | Affordability, Infrastructure Renewal/ Replacement

Last month, as part of our Smart Management for Small Water Systems project, I traveled with Glenn Barnes, Senior Project Director at the Environmental Finance Center at UNC Chapel Hill, to visit a small water system that is in quite a financial bind. The system,...
New Tool Helps Utilities Assess the Affordability of Water and Wastewater Service

New Tool Helps Utilities Assess the Affordability of Water and Wastewater Service

by UNCEFC | Sep 10, 2014 | Affordability, Financial Management, Rates

When the five small water systems in Hampton County, South Carolina decided to band together to create the Lowcountry Regional Water System (LRWS), they, like many other small water systems across the country, faced a number of managerial and financial obstacles....
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