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Getting Stakeholder Engagement Right: Conversation Mapping in Action

by Shannon Pepper | Mar 28, 2024 | Board/Elected Official Engagement, Communications and Outreach, Decentralized Wastewater Systems

We explore the characteristics of good community engagement, and the consequences of doing it wrong, and then discuss how Conversation Mapping overcomes the most common problems people make when trying to engage their stakeholders.

Stakeholder Engagement Matters: Conversation Mapping in Action

by Shannon Pepper | Mar 28, 2024 | Board/Elected Official Engagement, Communications and Outreach, Decentralized Wastewater Systems

A Hawaiian regulatory agency used a stakeholder engagement tool, called Conversation Mapping, to reveal the barriers for homeowners to convert their cesspools to comply with state law.

The Spins Process Control Method: An Introduction for Wastewater Treatment Plant Operators

by Shannon Pepper | Mar 21, 2024 | Treatment Processes, Wastewater

Centrifuge Equipment Lab set up. Image credit: Moonshot Missions Moonshot Missions is a partner of the Environmental Finance Center Network (EFCN), offering no-cost solutions to small communities that need technical assistance. Through boots-on-the-ground initiatives,...

Advanced Wastewater Math: Mean Cell Residence Time

by Shannon Pepper | Mar 8, 2024 | Treatment Processes, Wastewater, Water Operator Certification

Mean Cell Residence Time (MCRT) is an important parameter used in wastewater operations to assess the condition of activated sludge processes. MCRT is a measurement of the amount of time cells spend in the activated sludge process and helps determine the treatment...

Low-Stress Solutions for High-Strength Wastewater

by Shannon Pepper | Mar 5, 2024 | Complying with Wastewater Regulations, Treatment Processes, Wastewater

Where does water go when it spirals down the drain? Whether from a home, a local brewery, or the car wash down the street, it likely ends up in a public wastewater system. Public wastewater systems protect human health and the environment by removing contaminants from...
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