by Sami Stroud | Jan 27, 2026 | Asset Management, Financial Management, Infrastructure Renewal/ Replacement, Managerial & Financial Leadership, Utility Management
What is Asset Management? What is the number one reason why utilities exist? It is to serve their customers. What is the number one reason they should take on asset management? To better serve their customers. Whether or not a utility undertakes asset management, it...
by Sami Stroud | Jan 9, 2026 | Small Water Systems, Workforce Development
Small water systems play a crucial role, serving millions of people across rural and suburban communities in the U.S. These systems consistently face pressures from aging infrastructure, limited staffing, and rising regulatory demands. As digital technologies advance,...
by Sami Stroud | Jan 7, 2026 | Utility Management, Wastewater, Workforce Development
Artificial Intelligence (AI) is a rapidly growing technology that is increasingly integrated into modern software. AI systems are trained on vast amounts of data using algorithms designed to mimic human reasoning. One of the most familiar examples is chatbots, which...
by Sami Stroud | Jan 5, 2026 | Financial Management, Fiscal Planning & Rate Setting, General Management & Finance, Managerial & Financial Leadership, Rates
Read the previous blog, Rate Analysis for Your Water or Wastewater Utility, to learn more about what components of your rate structure should be reviewed annually by your system. If you are running a small water or wastewater system, annually reviewing your rate...
by Sami Stroud | Dec 17, 2025 | Financial Management, Fiscal Planning & Rate Setting, General Management & Finance, Managerial & Financial Leadership, Rates
If you are running a small water or wastewater system, evaluating your rate structure on an annual basis is a best practice. By reviewing its financial goals, rate structure, and budget each year, a system’s leadership can better assess if a utility’s needs are being...