by Sami Stroud | Apr 7, 2026 | Communications and Outreach, Community Engagement
Image generated by ChatGPT, courtesy of Sarah Diefendorf, Capacity Collaborative. Click here to read Part 1: Building a Strong Social Media Foundation Once you’ve established a strong foundation, the next step is building deeper connections and ensuring your social...
by Sami Stroud | Apr 7, 2026 | Communications and Outreach, Community Engagement
Image generated by ChatGPT, courtesy of Sarah Diefendorf, Capacity Collaborative. Community engagement is essential for small water systems—it builds trust, improves transparency, and helps you better serve residents—especially concerning challenging issues. But with...
by Southwest EFC | Mar 27, 2026 | Managerial & Financial Leadership, Workforce Development
Figure: Older and Younger Water Operators. Image generated with AI by WSU EFC in Canva. As experienced plant managers and superintendents approach retirement, many utilities may discover that the next generation of leaders simply hasn’t been prepared. The...
by Sami Stroud | Mar 25, 2026 | Partnerships, Policy and Legislation, Pollution & Water Quality, Water Justice
You may have heard about the Chesapeake Bay (the Bay), the largest estuary in the United States, which drains 64,000 square miles across six eastern states and the District of Columbia. It is a biodiversity hotspot home to 3,600 species of plants and animals and the...
by Sami Stroud | Mar 17, 2026 | Additional Support Organizations, Managerial & Financial Leadership, Utility Management, Workforce Development
Mhoon Landing water tank in Tunica County, MS. Photo courtesy of Eric Williams, Mississippi State University. Optimizing Public Water Systems Inefficiency has been a persistent challenge in managing public water systems nationwide. These inefficiencies contribute...
