by Sami Stroud | Jan 7, 2026 | Utility Management, Wastewater, Workforce Development
Artificial Intelligence (AI) is a rapidly growing technology that is increasingly integrated into modern software. AI systems are trained on vast amounts of data using algorithms designed to mimic human reasoning. One of the most familiar examples is chatbots, which...
by Sami Stroud | Jan 5, 2026 | Financial Management, Fiscal Planning & Rate Setting, General Management & Finance, Managerial & Financial Leadership, Rates
Read the previous blog, Rate Analysis for Your Water or Wastewater Utility, to learn more about what components of your rate structure should be reviewed annually by your system. If you are running a small water or wastewater system, annually reviewing your rate...
by Sami Stroud | Dec 17, 2025 | Financial Management, Fiscal Planning & Rate Setting, General Management & Finance, Managerial & Financial Leadership, Rates
If you are running a small water or wastewater system, evaluating your rate structure on an annual basis is a best practice. By reviewing its financial goals, rate structure, and budget each year, a system’s leadership can better assess if financial needs are being...
by Sami Stroud | Dec 17, 2025 | Access to Water Funding Sources, Access to Water/ Wastewater Funding Sources, Additional Support Organizations, Community Engagement, Infrastructure Renewal/ Replacement
Funding for water and wastewater projects can be confusing to navigate, and it is generally provided by a variety of agencies in a state. Some states have made an effort to consolidate funding entities and partner agencies to provide a singular...
by Sami Stroud | Dec 17, 2025 | Communications and Outreach, General Management & Finance, Managerial & Financial Leadership
As water and wastewater utility managers, supervisors, or leaders you want to retain the great people who are currently in their roles and attract wonderful new employees. One of the tools in your toolkit for employee retention is listening and responding to your...
