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WA Online Training | Effective Communication and Decision-Making Strategies for Small Water Systems

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Date and Time: 9-21-2022 @ 10:00 AM (PST) to 9-21-2022 @ 01:15 PM (PST)
Location: Online Event

Description: Successful employees need strong communication skills to influence attitudes and get things done. Regardless of your position, leadership occurs at every level of a water system.

Learning Objectives:

  • Communicate with the public, your board, elected officials, regulatory, and funding agencies
  • Reduce conflict, and improve staff collaboration and participation in decision-making
  • Build justification for decisions involving rates, budgets, and capital improvements
  • Be a compelling communicator to raise awareness, and change attitudes and behaviors

Trainer: Sarah Diefendorf, Director, Environmental Finance Center West

CEUs: Pending Approval.


Environmental Finance Center West at Earth Island Institute

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