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WA Online Training | Effective Communication and Decision-Making Strategies for Small Water Systems
by Averi Davis
647 647 people viewed this event.
Date and Time:
9-21-2022
@ 10:00 AM (PST)
to
9-21-2022 @ 01:15 PM (PST)
Location:
Online Event
Description: Successful employees need strong communication skills to influence attitudes and get things done. Regardless of your position, leadership occurs at every level of a water system.
Learning Objectives:
- Communicate with the public, your board, elected officials, regulatory, and funding agencies
- Reduce conflict, and improve staff collaboration and participation in decision-making
- Build justification for decisions involving rates, budgets, and capital improvements
- Be a compelling communicator to raise awareness, and change attitudes and behaviors
Trainer: Sarah Diefendorf, Director, Environmental Finance Center West
CEUs: Pending Approval.
Partners:
Organizer
Averi Davis
Program Associate at the Syracuse University Environmental Finance Center