Location | New Hampshire National Guard Training Center, Room 117 A, B, C - 96 Sheep Davis Rd, Pembroke, NH 03275 Description: Water and wastewater systems have a variety of priorities that proper rate setting can help achieve. In this workshop we will explore how small water and wastewater systems can structure rates and price water and wastewater to recover the full cost of providing service today and into the future. In this workshop we will also examine how rate setting can help systems meet multiple objectives and learn to assess the affordability of utility service to the low-income customer. Finally, we will learn how to calculate financial metrics and use them to assess your system’s fiscal health. Leaning Objectives:

• Develop rate setting objectives
• Determine the cost of providing water service
• Anticipate changes in revenues year-to-year by changes in use
• Measure the affordability of rates for all of your customers
• Create rate structures that reflect your rate setting objectives
• Understand how to calculate and use financial benchmarks to assess the fiscal health of your system

Trainer: Evan Kirk, Project Director, Environmental Finance Center at UNC-Chapel Hill Cost: Complimentary. Continuing Education Units: Approved for 6 Training Contact Hours by NHDES DWGB for Drinking Water Operators. Who Should Attend:

• Managers, owners, and operators of water systems serving less than 10,000 people, or wastewater systems with an average daily flow of less than 1 million gallons
• Decision-makers for water and wastewater utilities, including mayors, finance officers, utility managers, public works directors, city councilors, board members, tribal council members, and clerks
• Consultants and technical assistance providers serving water and wastewater systems

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