Description: Small water systems can struggle to recruit and keep staff. What happens when your operator or manager retires? Who knows what they know? Who will replace them? This workshop will focus on succession planning, recruitment, knowledge transfer, and staff retention and evaluation. Workforce planning strategies help ensure you attract and retain a strong internal team. These strategies also provide a basis for better utility management and planning. This 1-hour webinar will provide a broad overview of the major components of workforce planning and first steps you can take at your utility to support long-term workforce development.

Learning Objectives:

• Analyzing gaps in your current workforce
• Maintaining a workplace culture that attracts qualified applicants and partners
• Recruiting and working with younger generations
• Retaining talent long-term
• Preparing for retirements with succession planning tips

Trainers: Patrick Lynch & Tess Clark, Program Managers, Syracuse University Environmental Finance Center

CEUs: This webinar is NOT pre-approved for Continuing Education Credit, but we will provide certificates of attendance to eligible attendees for their personal record.

Who Should Attend:

• Managers, owners, and operators of water systems serving less than 10,000 people, or wastewater systems with an average daily flow of less than 1 million gallons
• Decision-makers for water and wastewater utilities, including mayors, finance officers, utility managers, public works directors, city councilors, board members, tribal council members, and clerks
• Consultants and technical assistance providers serving water and wastewater systems

Partners: