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Are Your Rates Affordable? Understanding Affordability and How to Self Assess Your Rates

by Jerry Gunasegaram | Jul 26, 2022 | Rates

As demographic and economic patterns shift, utilities not only face a challenge providing clean and safe water services, but also must grapple with how to price their services affordably. In this 90-minute webinar recording, experts from the Environmental Finance...

Introducing the New Hampshire Water and Wastewater Rates Dashboard Tool

by Jerry Gunasegaram | Jul 26, 2022 | Rates

This webinar covers New Hampshire’s Water and Wastewater rates Dashboard tool.

Florida Water and Wastewater Rates Dashboard Webinar

by Jerry Gunasegaram | Jul 26, 2022 | Rates

This webinar focuses on Florida’s water and wastewater rates dashboard.
COVID-19 and North Carolina Utilities: Impact Assessment of the Coronavirus Pandemic on North Carolina Water and Wastewater Utilities

COVID-19 and North Carolina Utilities: Impact Assessment of the Coronavirus Pandemic on North Carolina Water and Wastewater Utilities

by UNCEFC | Oct 14, 2020 | Delinquency Rate / Disconnects, Rates

August has been a key transition month for local government utilities in North Carolina as EO 124/142 (which prohibited disconnections due to non-payment for residential utility accounts) has expired, payment plans are required to be in place, and Governor Cooper just...
Does How Often You Pay for it Matter? The Impacts of Billing Frequency

Does How Often You Pay for it Matter? The Impacts of Billing Frequency

by Stephen Lapp | Jul 15, 2020 | Financial Management, Rates

At the Environmental Finance Center at UNC-Chapel Hill, we are always communicating that how you pay for it matters, but could how often you pay for it matter as well? We delve into the impacts of billing frequency on the utility. It may seem counter-intuitive to...
Four Words that Forward-Thinking Utilities Should Rethink

Four Words that Forward-Thinking Utilities Should Rethink

by Leslie Garren | Nov 13, 2019 | Communications and Outreach, Rates, Utility Management

Each quarter, the Oxford English Dictionary adds new and revised words to the official dictionary. The latest update included more than 650 new words, senses, and subentries, including: “fake news,” “xoxo,” and “Jedi mind trick.” Out of the roughly 172,000 words in...
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