by Sami Stroud | Dec 2, 2025 | Asset Management, Infrastructure Renewal/ Replacement, Rates, Small Water Systems, Utility Management
Photo from Mississippi State University archives. Aging Water Infrastructure: The Challenge Facing Rural Systems in 2025 Rural water systems across the nation are facing a familiar and growing challenge: aging infrastructure. Many water treatment plants are now...
by Shannon Pepper | May 26, 2023 | Rates
Did you know that, for every US home, at least 60,000 gallons of water is stored in water mains?* If customers had to pay utilities for this stored water, it would be equivalent to an additional $60/month on the average US water bill.** The cost of water provided by...
by Shannon Pepper | Sep 2, 2022 | Affordability, Fiscal Planning & Rate Setting, Rates, Wastewater
Setting the rates for wastewater services is an exercise that should be done when the annual budget is prepared. The rates need to generate sufficient revenue to cover operation and maintenance (O&M), repair and replacement (R&R), principal and...
by Shannon Pepper | Sep 2, 2022 | Rates, Water Justice
Customer Assistance Programs (CAPs) are often offered as a solution to providing water to low-income customers as well as meeting the revenue requirement of a utility. With the need to invest in aging infrastructure and the increasing costs of those investments, many...
