by Francine | Aug 29, 2013 | Managerial & Financial Leadership
The strategic planning handbook for small water systems provides an overview of the planning process and how it will help you build capacity and respond to unexpected problems; there are also easy to use worksheets to help in developing your strategic plan.
by Francine | Aug 29, 2013 | Asset Management, Fiscal Planning & Rate Setting
With the Asset Management Handbook for Small Water Systems learn how to take inventory of system assets and develop a long-term maintenance plan to save money and avoid unexpected problems.
by Francine | Aug 28, 2013 | Managerial & Financial Leadership
This is a summary of system owners’ key duties in protecting public health, overseeing system operation, and working with local officials. Learn more about water system owner roles and responsibilities in this helpful best practices guide.
by Francine | Aug 28, 2013 | Managerial & Financial Leadership
Water system operator roles and responsibilities can vary system to system. This guide will help you better understand your roles and responsibilities in delivering safe drinking water to customers. Additional responsibilities, which can vary depending on your system...
by Francine | Aug 27, 2013 | Fiscal Planning & Rate Setting, Managerial & Financial Leadership
These guidelines on designing rate structures provide step by step instructions and necessary information to assess every component of a rate structure design. This allows utility managers to optimize their rate structures in a way to support the utility’s...
