by Francine | Jul 16, 2009 | Fiscal Planning & Rate Setting
This article explores customer misunderstanding of utility financing and the problems that can cause for utility managers.
by Francine | May 16, 2009 | Fiscal Planning & Rate Setting
This paper contains results from focus groups and interviews to gauge common themes of customer and City Council member perspectives on hypothetical drought surcharges in Mecklenburg County, North Carolina. Insight from this research can help utilities in their...
by Francine | Apr 16, 2009 | Fiscal Planning & Rate Setting
Current practice among investors, policy makers, and industry groups for identifying the condition of physical capital in water and wastewater utilities includes the use of several key financial ratios, such as Operating Ratio, Age of Plant, Fixed Asset Turnover and...
by Francine | Apr 16, 2009 | Managerial & Financial Leadership, Water System Collaboration
This paper explores enhancing performance of small water systems through shared management by identifying opportunities to enhance management capacity for small community water systems through cooperative (shared) management. This paper provides a background on...
by Francine | Oct 16, 2008 | Fiscal Planning & Rate Setting
This article provides an examination of “full cost pricing” practices using rates, revenues and expenditures data for nearly 900 utilities in Georgia and North Carolina, results of focus groups and communications with technical assistance providers on...