This is a guide written specifically for Georgia water and wastewater utility managers. The guide provides an outline for billing and debt collection practices within Georgia’s water and wastewater utility service industry. It explains the legal framework upon which water/wastewater utility services are established, operated and provided in the State of Georgia. It covers legal issues around establishing a utility account, rate structures, deposits, service activation, late fees, customer credit history as predicate for providing water utility services, fee variation under local laws and ordinances, termination of water service utility accounts, notice of delinquent payment and subsequent termination, lien attachments, regime changes, and more.