Due to COVID-19, many water utilities are not shutting the water off for non-payment, as well as waiving late and reconnection fees. Some utilities have made this choice, while others are under moratoriums set by their states. How can utilities continue to operate so that the water stays on to combat COVID-19 through handwashing when some customers aren’t paying? This webinar will provide practices to mitigate the revenue loss to utilities.
Keeping the Water on During and After the COVID-19 Pandemic