Massachusetts | Workforce Planning and Water System Collaboration

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Date(s) - 10/01/2019
8:30 am - 4:00 pm
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MassDEP Central Regional


Running a small system can be challenging. Along with meeting regulatory obligations and satisfying customer expectations, you may have issues with aging infrastructure, limited financial resources, and a lack of staff capacity. Partnership-building and workforce development strategies can help you identify collaboration opportunities to benefit your system while also ensuring that you attract and retain a strong internal team.   These strategies can also provide a basis for better utility management and planning.

In this workshop, we will discuss approaches to system collaboration and workforce planning including:

  • Personnel sharing
  • Leveraging shared purchasing power
  • How to prepare your utility for knowledge or technology transfer
  • Analyzing gaps in your current workforce
  • Maintaining a workplace culture that attracts qualified applicants and partners
  • Recruiting and working with younger generations
  • Preparing for retirements with succession planning tips

Cost: Complimentary.  Meals will be the responsibility of the participant.

This training is approved for 5.5 TCHs (Drinking Water) by Massachusetts Department of Environmental Protection: Course ID # DWT-2019-41 

Trainer: Khris Dodson – Associate Director, Syracuse University Environmental Finance Center, and Hayley Hajic, Research Scientist, Southwest Environmental Finance Center at the University of New Mexico

Who Should Attend:
• Managers, owners, and operators of small water systems serving less than 10,000 people, including local government systems and tribal systems, as well as all other types of water systems, such as: homeowners associations, mobile home parks, resorts/campgrounds, schools, prisons, and more
• Decision-makers for water utilities, including mayors, finance officers, utility managers, public works directors, city councilors, board members, tribal council members, and clerks
• Consultants and technical assistance providers serving water systems

Contact: Jes Eckerlin,


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