Maryland | Finding Lost Revenue: Understanding Water Loss and Completing a Water Audit

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Date(s) - 10/15/2019
9:00 am - 4:30 pm
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Washington County Division of Environmental Management (Conference Room)


How do I know how much of the water I produce is generating revenue and why should I care? Understanding and controlling non-revenue water is important to maximize system revenues, cut energy use and operating costs, improve water quality, address failing infrastructure, and mitigate impacts of limited water resources from drought or contamination.

Training Objectives:

  • Understand the data a utility needs to collect in order to complete a water audit
  • Learn how to input data into the AWWA M36 Water Audit Method
  • Understand what data grades are and how to apply them to a water utility
  • Understand the overall importance of water loss auditing to the overall utility

Cost: Complimentary

Trainer: Dawn Nall, Research Engineer, Southwest Environmental Finance Center

This training is approved for six (6) contact hours, Non-Process (NP), for all classes of Water Treatment and Distribution Operators, and for Water Treatment and Distribution Superintendents

Contact: Heather Stephens Jones,

Who Should Attend:

• Managers, owners, and operators of small water systems serving less than 10,000 people, including local government systems and tribal systems, as well as all other types of water systems, such as: homeowners associations, mobile home parks, resorts/campgrounds, schools, prisons, and more

• Decision-makers for water utilities, including mayors, finance officers, utility managers, public works directors, city councilors, board members, tribal council members, and clerks

• Consultants and technical assistance providers serving water systems

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