Delaware Online Training | Workforce Planning and Water System Collaboration

Date(s) - 01/26/2021
10:00 am - 12:00 pm
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Delaware Online Training | Workforce Planning and Water System Collaboration
January 26, 2021

Description: Running a small system can be challenging. Along with meeting regulatory obligations and satisfying customer expectations, you may have issues with aging infrastructure, limited financial resources, and a lack of staff capacity. Partnership-building and workforce development strategies can help you identify collaboration opportunities to benefit your system while also ensuring that you attract and retain a strong internal team.  These strategies can also provide a basis for better utility management and planning. In this training, we discussed approaches to system collaboration and workforce planning including:

  • Personnel sharing
  • Leveraging shared purchasing power
  • How to prepare your utility for knowledge or technology transfer
  • Analyzing gaps in your current workforce
  • Maintaining a workplace culture that attracts qualified applicants and partners
  • Recruiting and working with younger generations
  • Preparing for retirements with succession planning tips

– Meredith Perreault, Program Manager, Syracuse University Environmental Finance Center
– Stephen Lapp, Project Manager, Environmental Finance Center at the University of North Carolina
– Sandi Spiegel, Public Health Treatment Program Administrator, Delaware Department of Health and Social Services

Continuing Education Certificates: This training course is eligible for 2 Training Credit Hours pending review of the Advisory Council for the Licensing of Certified Public Water System Operators. Certificates will be issued after the March meeting. In order to receive a certificate, Attendees must have:

  • Participate in poll questions
  • Join from a computer or tablet the unique join link emailed to you after registering for session
  • Participate in the entire 2-hour duration of the training






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Presentation(s) & Video Recording: If you are interested in viewing these materials, please email