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Description: You work hard to provide safe, quality drinking water to your customers at fair rates. But how are your finances? In this training, we will discuss the importance of strategies for full-cost recovery in the context of long-term planning. You will learn about the importance of a realistic revenue requirement, different approaches to pay for capital improvements, how to track and benchmark financial performance, rate design, and additional management and communication considerations for financial sustainability. This workshop will provide you with the tools to improve the fiscal health of your utility without compromising service or deferring maintenance. You will learn how to:

• Understand the importance of a realistic revenue requirement and different rate design considerations
• Plan for future capital costs and consider different funding strategies (e.g., pay-as-you-go, save-in-advance, borrow and pay later, grants)
• Calculate key financial performance benchmarks
• Design appropriate rate structures
• And more!

Presenter: Dr. Kristen Downs, Project Director, Environmental Finance Center at UNC

Certificate: This webinar has NOT been submitted for continuing education credit approval. We can provide a certificate of attendance to eligible attendees but cannot guarantee it will meet your PDH or CEU requirements.

Who Should Attend:

• Managers, owners, and operators of water systems serving less than 10,000 people, or wastewater systems with an average daily flow of less than 1 million gallons
• Decision-makers for water and wastewater utilities, including mayors, finance officers, utility managers, public works directors, city councilors, board members, tribal council members, and clerks
• Consultants and technical assistance providers serving water and wastewater systems

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