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TX Online Training | Setting the Right Rates for your System

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Date and Time: 7-25-2023 @ 01:00 PM (CST) to 7-25-2023 @ 03:00 PM (CST)
Location: Online Event

Description: Managing a water system requires knowledge and action on financial and technical issues, as well as successful communication with the Board to receive support for key decisions involving rates, budgets, and capital improvements. This workshop will survey the basics of financial management of small wastewater systems and provide tips for working with the Board. It is ideal for people who are not yet very experienced in utility financial management, or who are in charge of ensuring that the systems’ assets are maintained in the long-term, or who communicate directly with the Board on matters of utility finance.

Learning Objectives:

  • Develop rate-setting and benchmarking objectives
  • Determine the cost of providing water service
  • Anticipate changes in revenues year-to-year by changes in use
  • Measure the affordability of rates for all of your customers
  • Learning how to communicate with Board Members

Trainer: Anna Patterson, Project Director, UNC Environmental Finance Center 

CEUs: This training has been approved for 2.0 continuing education credit hours for water and wastewater operators by the TCEQ.

Who Should Attend:

  • Managers, owners, and operators of water systems serving less than 10,000 people, or wastewater systems with an average daily flow of less than 1 million gallons
  • Decision-makers for water and wastewater utilities, including mayors, finance officers, utility managers, public works directors, city councilors, board members, tribal council members, and clerks
  • Consultants and technical assistance providers serving water and wastewater systems



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