Download the presentation slides from this workshop here.

Successful employees need strong communication skills to influence attitudes and get things done. Regardless of your position, leadership occurs at every level of a water system.

In this workshop, you will learn how to:
– Communicate with the public, your board, regulatory, and funding agencies
– Build support for decisions involving rates, budgets, and capital improvements
– Be a compelling communicator to raise awareness, and change attitudes and behaviors
– Reduce conflict, and improve staff collaboration and participation in decision-making

We will also discuss several federal and state programs that provide funding for water infrastructure projects. You will learn about specific financing programs from some representatives from the relevant programs in your state, as well as best management practices to strengthen your utility’s funding application. You will discover how asset management, rate setting, and financial benchmarks can strengthen your proposal.

Trainers:
Sarah Diefendorf – Director, EFC West
Martha Sheils – Director, New England Environmental Finance Center

Contact: Jes Eckerlin, jeschn01@syr.edu

Cost: Complimentary.

Partners: