Description: Do you have the money you need for operations and capital? The right people you need to run your system? This workshop provides an overview of skills and information to help manage your water and/or wastewater system successfully now and into the future, including financial planning and benchmarking, and workforce planning.

Learning Objectives:

• Understanding the components of utility management
• Thinking critically about financial and human resources for the future of your system
• Communicating your plans and financial needs to decision-makers and the public

Trainers: Kristen Downs, PhD, Project Director, UNC Environmental Finance Center and Patrick Lynch, JD, MPA, Program Manager, Syracuse University Environmental Finance Center

Continuing Education Credits: This training has been approved for 2.0 Water and Wastewater Operator Training Contact Hours (TCHs) by the Massachusetts Department of Environmental Protection.

Who Should Attend:

• Managers, owners, and operators of water systems serving less than 10,000 people, or wastewater systems with an average daily flow of less than 1 million gallons
• Decision-makers for water and wastewater utilities, including mayors, finance officers, utility managers, public works directors, city councilors, board members, tribal council members, and clerks
• Consultants and technical assistance providers serving water and wastewater systems

Partners: