This intermediate level workshop helped ensure the financial stability of your water system while providing safe, quality drinking water at fair rates.  We focused on how systems can select rate setting objectives and match those with appropriate rate structures. Attendees learned how to: 1. Develop rate setting objectives 2. Determine the cost of providing water service 3. Anticipate changes in revenues year to year by changes in demand 4. Measure the affordability of rates for all of your customers 5. Create rate structures that promote water conservation or promote water use This workshop was appropriate for any community water system that charges customers for water consumption.  It was designed for  drinking water system managers, clerks, treasurers, board members, and others who budget and/or set rates. This workshop has been submitted to the state for CEUs.  Trainer: Glenn Barnes, Associate Director – The Environmental Finance Center at The University of North Carolina Contact: Allison Perch, perch@sog.unc.edu Who Should Attend: This workshop was designed for water systems serving 10,000 or fewer people (though systems of any size may attend), especially targeting local government systems facing financial challenges. Owners of privately owned systems, consultants and technical assistance providers serving water systems were also invited to attend. Partners:            Resources: Introduction and Rate Setting Objectives Determine the Cost of Water Service Pricing Water for Full Cost Recovery Pricing Water for Other Objectives