Times for this two-day workshop are as follows: Day 1: 8:30-4:30 (Wednesday October 4, 2017) Day 2: 8:30-12:30 (Thursday October 5, 2017) Successful leaders need strong communication skills to affect attitudes and get things done. Regardless of your position, leadership happens at every level of a water system. In this workshop, you will learn how to: - Communicate with the community, board, regulatory bodies, and funding agencies - Gain support for decisions involving rates, budgets, and improvements - Create compelling communications to change awareness, attitudes, and behaviors - Create a motivated, adaptive, and safe work environment - Reduce conflict, and improve staff collaboration and participation in decision-making processes Trainer: Sarah Diefendorf, Director and Lauralee Barbaria, Associate Director – EFC West Contact: Jessica Eckerlin Cost: Complimentary. Please register to reserve your spot.