Description: Small water and wastewater systems can struggle to recruit and retain experienced staff. What will happen when your utility’s operator or manager retires? Who knows what they know? Who will replace them? This workshop will focus on succession planning, recruitment, and staff retention strategies. Workforce planning strategies can help ensure that you attract and retain a strong team. These strategies can also provide a basis for better utility management and planning.

You will learn how to: 

• Analyze gaps in your current workforce
• Maintain a workplace culture that attracts qualified applicants and partners
• Retain talent long-term
• Recruit and work with younger generations
• Prepare for retirements with succession planning and knowledge transfer tips

Trainer: Averi Davis, Program Manager, Syracuse University Environmental Finance Center

Certificate: This training has been approved for 1.0 Training Credit for New Mexico Water and Wastewater Utility Operators by the NMED-Drinking Water Bureau.

Who Should Attend:

• Managers, owners, and operators of water systems serving less than 10,000 people, or wastewater systems with an average daily flow of less than 1 million gallons
• Decision-makers for water and wastewater utilities, including mayors, finance officers, utility managers, public works directors, city councilors, board members, tribal council members, and clerks
• Consultants and technical assistance providers serving water and wastewater systems

Partners: