Successful leaders need strong communication skills to affect attitudes and get things done. Regardless of your position, leadership happens at every level of a water system.

In this workshop, you will learn how to:
– Communicate with the community, board, regulatory bodies, and funding agencies
– Gain support for decisions involving rates, budgets, and improvements
– Create compelling communications to change awareness, attitudes, and behaviors
– Create a motivated, adaptive, and safe work environment
– Reduce conflict, and improve staff collaboration and participation in decision-making processes

Trainer: Sarah Diefendorf, Director – EFC West, Dominican University of California

Contact: Jessica Eckerlin

Partners: