The Smart Management for Small Water Systems Project seeks to address major issues facing the nation’s smallest drinking water systems (those serving 10,000 or fewer people). Our team of experts works with water systems across the country, US territories, and the Navajo Nation to address these issues, which range from asset management and rate setting to water loss detection and conservation, through training and technical assistance.
Small water systems can take advantage of training and resources through a variety of offerings including:
- In-Person Workshops
- One-on-one technical assistance
- Small Group sessions
- Funder forums
- eLearning Modules
- Water Rates Dashboards
- Blog Posts
The Smart Management for Small Water Systems project is a collaborative effort between the members of the Environmental Finance Center Network and its partner, the American Water Works Association. This project is made possible through a cooperative agreement with the U.S. Environmental Protection Agency.
This project is led by the Environmental Finance Center at The University of North Carolina at Chapel Hill and is co-managed by the Southwest Environmental Finance Center.
Environmental Finance Center at UNC Chapel Hill
Southwest Environmental Finance Center
Strong communication and decision-making skills make a successful leader, and leadership happens at every level. Public works directors, water utility managers, operators, and finance staff needs to effectively communicate with rate payers, boards, funding and regulatory agencies, and staff. Good communication and decision-making skills improve effectiveness, from internal decision-making processes to communicating with regulatory bodies, ratepayers, and funding agencies.
This workshop will introduce participants to establishing an effective water loss control program. Managing water loss is important to maximize system revenues, cut energy use and operating costs, improve water quality, address failing infrastructure, and mitigate impacts of limited water resources from drought or contamination.
One strategy to help systems address some of their challenges is collaborating with other utilities. There are many different ways systems can collaborate, from extremely informal information sharing sessions, to sharing of personnel or purchasing to assistance with regulatory compliance. It is highly likely that one or more of these approaches may be beneficial and acceptable to your water utility.