Colorado | Leadership Through Decision-making and Communication Workshop for Small Water Systems

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Date(s) - 09/27/2017 - 09/28/2017
12:00 am
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Durango Community Recreation Center


Times for this Two Day Workshop are as follows:
Day 1: 8:00am-4:30pm
Day 2: 8:00am-12:00pm

Strong communication and decision-making skills make a successful leader, and leadership happens at every level. Public works directors, water utility managers, operators, and finance staff needs to effectively communicate with rate payers, boards, funding and regulatory agencies, and staff. Good communication and decision-making skills improve effectiveness, from internal decision-making processes to communicating with regulatory bodies, ratepayers, and funding agencies.

In this workshop, you will learn how to:
– Gain support from the community, board, regulatory bodies, and funding agencies for decisions involving rates, budgets, and improvements;
– Reduce conflict and increase participation in decision-making;
– Create compelling communications to change awareness, attitudes, and behaviors;
– Create a motivated, adaptive, and safe work environment; and
– Improve staff collaboration and participation in decision-making process.

Trainer: Sarah Diefendorf, Director EFC West, Dominican University of California

Contact: Jessica Eckerlin



Register for Workshop

Up to 3,300 people (about 1,000 accounts)
3,301 - 10,000 people (1,001 - 4,000 accounts)
10,001 people or above (4,001 or more accounts)
Not a water system