Date(s) - 08/09/2018
2:00 pm - 3:00 pm iCal (add to your calendar)
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Download the Slides from this Webinar Here
(1:00pm-2:00pm CDT, 12:00pm-1:00pm MDT, 11:00am-12:00pm PDT)
Water utilities are experts at keeping their work behind the scenes. Water infrastructure is buried in the ground and treatment plants are tucked away in the community. Water magically appears for customers at the turn of a faucet, whenever they need it. Customers rely on this water for health, cleaning, recreation, and life itself. However, very few customers understand the value of clean water service, or the immense amount of resources and around-the-clock work that it takes to make it happen.
It is time for drinking water utilities to take the stage and show customers the value of public water. In this webinar you will learn the importance of marketing and communication to utility customers. Attendees will learn the steps to creating meaningful public engagement, as well as the single most important aspect of gaining customer support.
Presenters: Leslie Kimble, Marketing Coordinator – Environmental Finance Center at Wichita State University
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