North Carolina | Setting the Right Rates for Your System

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Date(s) - 12/07/2017
9:00 am - 4:30 pm
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Cape Fear Community College- Union Station room U-387


This intermediate level workshop helped ensure the financial stability of your water system while providing safe, quality drinking water at fair rates. We focused on how systems can select rate setting objectives and match those with appropriate rate structures.

Attendees learned how to:
1. Develop rate setting objectives
2. Determine the cost of providing water service
3. Anticipate changes in revenues year-to-year by changes in demand
4. Measure the affordability of rates for all of your customers
5. Create rate structures that promote water conservation or promote water use

This workshop was appropriate for any community water system that charges customers for water consumption. It was designed for drinking water system managers, clerks, treasurers, board members, and others who budget and/or set rates.

Trainers: Glenn BarnesAssociate Director – The Environmental Finance Center at The University of North Carolina
Shadi Eskaf, Senior Project Director- The Environmental Finance Center at The University of North Carolina

Contact: Allison Perch,

PG Hours: This course has been approved for (6) Drinking Water professional growth hours by the North Carolina Water Treatment Facility Operators Certification Board. Course #: 176417

Who Should Attend:
This workshop was designed for water systems serving 10,000 or fewer people (though systems of any size may attend), especially targeting local government systems facing financial challenges. Owners of privately owned systems, consultants and technical assistance providers serving water systems were also invited to attend.


Introduction and Rate Setting Objectives
Determine the Cost of a Water Service
Pricing Water for Full Cost Recovery
Pricing Water for Other Objectives

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